At Mortimer Studios, each print is produced with care and attention to detail. Because of the custom nature of fine art prints, all sales are final.
However, if your print arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will gladly replace the item at no additional cost.
Color Disclaimer
Print colors may not match exactly as they appear on your screen due to variations in monitor calibration, brightness, and display settings. Slight differences in tone or contrast are normal and not considered defects.
Returns & Exchanges
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We do not accept returns or exchanges for reasons of size, style, or personal preference.
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Please double-check print sizes and details before ordering.
Damaged or Defective Items
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If your order arrives damaged in shipping or has a production flaw, email christopher@mortimerstudios.com with your order number and clear photos of the issue.
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Once verified, a replacement will be sent free of charge.
Shipping Errors
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If the wrong item is sent, please notify us immediately and we will correct the order.